Your Privacy Is Our Priority
Every piece of your information at l89i is protected through SSL encryption. Read this policy to learn how we use and store your data.
Introduction & Scope
l89i ("we", "us" or "platform") operates a trusted online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") applies to our website l89i.lat and all associated services.
We believe that protecting the privacy of your personal information is our fundamental responsibility. This policy clearly explains what information we collect, how we use it, who we share it with, and what steps we take to protect your data.
By using our services, you are considered to have accepted the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
This policy applies only to those aged 21 or above, as l89i provides services exclusively to adult users.
Information We Collect
l89i collects information from users for various purposes. The categories of information collected are described below:
2.1 Personally Identifiable Information
During account registration, we collect:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID number (for KYC verification)
2.2 Financial Transaction Information
To facilitate deposits and withdrawals, we collect:
- bKash, Nagad, Rocket or Upay mobile number
- Transaction amount and date
- Transaction reference number
2.3 Technical Information
Information collected automatically while using our services:
- IP address and device identifier
- Browser type and operating system
- Cookies and session data
- Page visit history and timestamps
2.4 Gaming & Betting Activity
To improve your gaming experience, we store:
- Betting history and results
- Game preferences and play duration
- Bonus usage information
- Responsible gaming settings
Purpose of Data Use
l89i uses collected information only for the following legitimate purposes:
Account management and verification: Confirming your identity, maintaining account security, and preventing fraudulent activity.
Processing financial transactions: Completing deposits and withdrawals via bKash, Nagad, Rocket and Upay, and maintaining transaction records.
Providing customer support: Resolving your questions and issues quickly, and improving 24/7 live chat and email support.
Service improvement: Testing platform functionality, building new features, and enhancing the user experience.
Ensuring security and compliance: Anti-money laundering (AML), fraud detection, and meeting legal obligations.
Communication and notifications: Keeping you informed about important account updates, security alerts, and where applicable, promotional offers.
Responsible gaming support: Monitoring your play patterns to provide limit-setting and voluntary break options when needed.
Cookies Policy
The l89i website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential Cookies
These cookies are essential for the website's core functionality. They are used to maintain login sessions, manage security tokens, and save language preferences. These cookies cannot be disabled.
Analytical Cookies
We use analytical cookies to collect anonymous statistics. This information helps us understand which pages are used most and where the service needs improvement.
Functional Cookies
These cookies remember your preferred settings — such as theme preferences and play history viewing options — so your experience remains consistent after each login.
Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may affect some functionality of the site.
Data Sharing with Third Parties
l89i does not sell or rent your personal information. However, information may be shared with specific third parties in the following limited circumstances:
5.1 Payment Processors
Information required to complete financial transactions via bKash, Nagad, Rocket and Upay is shared with the relevant mobile financial service providers. These providers have their own privacy policies and operate under their respective regulatory authorities.
5.2 Technology & Service Partners
Information may be shared on a contractual basis with technology providers, cybersecurity companies, and cloud service providers required to operate our platform. They work under strict confidentiality agreements and are obligated to use data only for specified purposes.
5.3 Legal Obligations
Where we are legally required to do so — such as under a court order, regulatory authority request, or cooperation with law enforcement — we may disclose information. Any such disclosure will always be within the bounds of the law and limited to the minimum necessary.
Data Security Measures
As a secure and reliable platform, l89i applies industry-standard technical and organisational measures to protect your data:
🔐 SSL/TLS Encryption
All data transfers on our site are protected with 256-bit SSL encryption, which keeps your information safe from interception.
🛡️ Firewall Protection
Our servers are equipped with advanced firewalls and intrusion detection systems that prevent unauthorised access.
🔑 Two-Factor Authentication
Two-step verification (2FA) is available for account security, blocking unauthorised login attempts.
👁️ Continuous Monitoring
Our security team monitors systems 24/7 and immediately detects any unusual activity.
💾 Secure Data Storage
User data is stored in encrypted form in secured data centres and backed up regularly.
🔍 Regular Security Audits
Regular security audits are conducted by third-party experts to quickly identify and address potential vulnerabilities.
Data Retention Period
l89i determines how long your data is retained based on relevance, legal obligations, and business requirements:
Active Accounts
We will retain your personal information for as long as your account remains active. For inactive accounts, data is reviewed after a defined period from the date of last activity.
Financial Transaction Records
Under anti-money laundering (AML) law, we are required to retain financial transaction records for a specified period even after account closure.
KYC Verification Documents
Identity verification documents are retained for the necessary period after account closure to meet legal requirements and for the resolution of potential disputes.
Logs & Technical Data
Server logs and technical data are generally retained for a short period and are used for security monitoring and troubleshooting.
Your Rights & Choices
You have the following rights over your personal information at l89i. To exercise these rights, contact our support team:
Right to Access Information
You may request a copy of the personal information we hold about you at any time. We will fulfil this request as promptly as possible.
Right to Correct Information
If any of your information is inaccurate or incomplete, you may request a correction. This can be done through account settings or via the support team.
Right to Opt Out of Marketing
You may stop receiving promotional emails or messages at any time. It is not possible to opt out of essential notifications related to account management.
Right to Lodge a Complaint
If you have any concerns about how we handle your data, please contact us first at [email protected]. We will take your complaint seriously.
Protection of Minors
l89i provides services only to those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
An age verification process is followed during account registration. If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.
Parents should take necessary steps to ensure their children cannot access online gambling platforms. More information on this is available on our Responsible Gaming page.
Policy Changes & Updates
l89i reserves the right to update this privacy policy from time to time. Amendments may be made due to changes in services, technological developments, or changes in legal requirements.
For significant changes, we will send a notification to your registered email address or via the platform. Continued use of our services after any changes will be considered acceptance of the revised policy.
We recommend that you review this policy regularly so that you remain aware of our data protection practices at all times.
Privacy Contact
For any questions, concerns, or requests regarding this privacy policy, contact our support team:
Live Chat: Instant 24/7 support available from any page on the site. You can communicate in both Bengali and English.
Email: [email protected] — email us for detailed privacy-related requests.
We take your privacy requests seriously and aim to respond as quickly as possible.
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